To place an order, simply browse our catalogue, select the desired roller shutters, and add them to your cart. Follow the checkout process to complete your purchase.
We accept various payment methods including credit/debit cards, PayPal, and other secure online payment options.
Yes, you can change or cancel your order within 24 hours of placing it. Please contact our customer service team as soon as possible to make any changes.
We offer standard, expedited, and express shipping options. The available options and their costs will be displayed during checkout.
Once your order is shipped, you will receive a tracking number via email. You can use this number on our website to track your order.
The majority of our products are available for next-day delivery across the UK. For bespoke items or unique requests, we will provide you with an estimated delivery timeline during the ordering process.
We offer a 30-day return policy on all unused and undamaged products. Please refer to our Return Policy for more details.
To return an item, please contact our customer service team for a return authorisation and instructions. Ensure the item is securely packaged and include the original packing slip.
Refunds are typically processed within 5-7 business days after we receive the returned item. You will be notified via email once the refund has been issued.
Absolutely. We specialise in creating bespoke solutions to meet your specific requirements. Contact our team to discuss your needs, and we will craft a solution tailored just for you.
While we primarily supply security products, we can recommend trusted partners for installation services. Our team is also available to provide guidance and support throughout the installation process.
Our commitment to quality, value, and customer service sets us apart. We view ourselves as your partners in security, offering personalised solutions and support to ensure your complete satisfaction.
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